To our customers:
As the novel coronavirus (COVID-19) continues to have an impact on communities across the world, we feel it is important to share what steps we have taken to protect the safety of our customers and employees.
We are closely monitoring the health of our employees by following the CDC’s guidelines on screening employees with high risk of having or been in contact with persons diagnosed with the coronavirus. While we have no employees at this time meeting this criteria, we will start instituting self-quarantine with work from home or paid time off options, keeping those employees from coming into contact with other employees and our customers.
Because we know that our service department is a vital resource for you to keep your equipment and business functioning, we have instituted “dispatch from home” for all of our field personnel. Members of our team will continue to be available 24/7 by calling our local office number or calling 888-893-0284 .
Energy Control will continue to monitor the situation and provide updates to you in the future. Should you have any questions or concerns please feel free to contact us at firstname.lastname@example.org or 888-893-0284.
The Energy Control Team